1. Introduction

The Lux Nurse Injector (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, booking appointments, attending consultations, or receiving treatments, you agree to the terms outlined within this Privacy Policy.

2. Who We Are

The Lux Nurse Injector is a nurse-led aesthetics and wellness clinic based in Saltaire, Bradford, England.

We provide aesthetic and wellness treatments including, but not limited to:

• Anti-wrinkle injections
• Dermal fillers
• Skin boosters
• PRP / Vampire Facials
• Micro-needling
• Chemical peels
• Dermaplaning
• IV/IM vitamin therapy
• Hyperhidrosis treatment
• 
  3. Information We May Collect

We may collect and process the following information:

Personal Information

• Full name
• Date of birth
• Address
• Telephone number
• Email address
• Emergency contact details

Medical Information

• Medical history
• Allergies
• Medications
• Consultation notes
• Treatment records
• Consent forms
• Clinical photographs

Website Information

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information
• 
  4. How We Use Your Information

Your information may be used to:

• Assess treatment suitability
• Deliver safe treatments
• Maintain accurate medical records
• Manage appointments and bookings
• Respond to enquiries
• Process payments
• Provide aftercare support
• Comply with legal, regulatory, and insurance obligations
• Improve our website and services
• Send relevant clinic updates or marketing communications (where consent has been given)

5. Lawful Basis for Processing

We process personal information under the following lawful bases:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interests
• Medical purposes and healthcare provision

Sensitive medical information is processed only where necessary for safe treatment and healthcare purposes.

6. Photography & Marketing Consent

With your consent, photographs and videos may be taken:

• Before treatment
• After treatment
• During procedures

These images may be used for:

• Medical records
• Treatment planning
• Training purposes
• Marketing and promotional content
• Social media and website content

You may withdraw marketing consent at any time by contacting the clinic in writing. Withdrawal of consent will not affect materials already published prior to withdrawal.

No identifying personal information will be shared without permission.

7. How Your Information Is Stored

Client information is stored securely using password-protected systems and secure record-keeping methods.

We take reasonable steps to protect personal data from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

Only authorised persons involved in your treatment or business operations will have access to your information.

8. Sharing Your Information

We will never sell your personal information.

Information may only be shared where necessary:

• With prescribing pharmacists or medical professionals involved in your care
• For insurance or legal purposes
• Where required by law or regulatory bodies
• To protect client safety

All third parties are expected to maintain confidentiality and comply with data protection laws.

9. Data Retention

Medical and treatment records may be retained in accordance with professional, legal, and insurance requirements.

When information is no longer required, it will be securely deleted or destroyed.

10. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Withdraw marketing consent
• Object to certain types of processing
• Request restriction of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests may be made by contacting the clinic directly.

11. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

Cookies may collect anonymous information regarding:

• Website traffic
• User behaviour
• Device and browser type

You can manage cookie preferences through your browser settings.

12. Third-Party Links

Our website or social media platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be published on the website and become effective immediately upon publication.

14. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Lyndsey Rhodes, The Lux Nurse Injector

34-36 Bingley Rd, Saltaire, Bradford, England

Email: lyndsey.rhodes@theluxnurseinjector.uk

Telephone: 07940443164

15. Regulatory Authority

If you are dissatisfied with how your information has been handled, you have the right to contact:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk